![]() ![]() The “Trust this computer?” message will appear. To do so, slide your finger from left to right over the “slide to unlock” screen. How to unlock the iPhone on iOS 9 and below Go to Settings > General > Reset > Reset Location & Privacy > Enter your passcode > Reset Settings. If this doesn’t help either, you can reset your Location & Privacy settings. If the Trust alert still doesn’t appear, navigate to Settings > General > Reset > Reset Network Settings, then reconnect the device. If the Trust alert doesn’t show, restart your PC and reconnect the device. ![]() If you accidentally tapped “Don’t Trust”, you’ll get the Trust alert each time you connect the device to the PC. How to make your iPhone trust computer again Its contents will automatically start loading. If you are on iOS 11, your device will ask you to enter the passcode.ĭone! Your CopyTrans program now recognizes the iOS device. If you don’t have neither of those set up, you will need to enter your passcode.Īfter a few seconds you will see a “Trust this computer?” message. ![]() If you have Touch ID set up, the iPhone will recognize your fingerprint. If you have Face ID, just tap on the screen and swipe up – the iPhone will recognize your face. Unlock your iPhone by pressing the Home button. If you have enabled a passcode lock on your iPhone, or if you are connecting the iPhone to your PC for the first time, the below message will appear in the CopyTrans program window. This is how to unlock the iPhone and trust computer The prompt message appears on the iPhone and is designed to prevent unauthorized computers to access your iPhone data. This column will answer questions of general interest, but letters cannot be answered individually.Connecting an iPhone, iPad, or iPod Touch to a computer generates a prompt to trust the computer before the connection can be established. Personal Tech invites questions about computer-based technology to. ![]() If you have been backing up the phone to your iCloud account, your contacts and other data should download again to the phone. You will most likely be asked to enter your Apple ID name and password as part of the restoration process, especially if the Activation Lock setting was enabled. If you select a new passcode, write it down or save it in a password-manager app. (If you have a slow internet connection, you may have to restart the phone in Recovery Mode again after 15 minutes.) Once the software downloads, follow the steps on screen to restore your device. Click Restore and wait for iTunes to download the necessary software. SEB for iOS is running on iPad, iPhone or iPod touch with iOS 9.3.5 or newer. With the phone in recovery mode, you should see an iTunes message on the computer offering to Restore or Update the device. After an exam is submitted, SEB can automatically end the app self-lock. If you have an iPhone 6s or older model (or an iPad or iPod Touch), press and hold down the Home button and the Sleep/Wake button on the top or side until the Recovery Mode screen appears. On the iPhone 7 or iPhone 7 Plus models, press and hold down the Volume Down and Side buttons simultaneously until the phone boots into the Recovery Mode screen. Next, press and hold down the iPhone’s Side button until the Recovery Mode screen with an iTunes icon appears. But to do that, you usually have to erase its contents first and then restore a backup of your personal information on the device.įor the latest versions (the iPhone X, iPhone 8, or iPhone 8 Plus), quickly press and let go of the Volume Up button, and then do the same thing with the Volume Down button. If that happens, your phone displays the “disabled” message.Įven if you cannot remember the passcode, you should be able to get the iPhone working again. However, all of these measures can also lock out the gadget’s rightful owner if the passcode is forgotten or entered incorrectly too many times. In more recent versions of the system, a tool called Find My iPhone Activation Lock prevents thieves from erasing and selling stolen iPhones and other gear by requiring the Apple ID name and password of the rightful owner - if the Find My iPhone location-tracking service is enabled. The passcode and other security protections that Apple builds into its iOS software are designed to prevent anyone but the owner (or trusted associate) from using the device. What do you do if you forget your iPhone passcode and get a message on the lock screen saying the phone is disabled? What is disabling it?Ī. ![]()
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